Financial Services stories
Paul Duggan has been appointed CEO of Money.com.au, succeeding founder Shaun McGowan, and aims to enhance digital access to financial products in Australia.
ProHance's Global Productivity Benchmarking Report for 2024 highlights a rise in average working hours, increasing from 9 hours 12 minutes to 9 hours 30 minutes.
Dell Technologies forecasts a technological shift in AI and human-computer interaction at its Predictions 2025 briefing, predicting USD $110 billion investment by 2028.
Optus and NICE have launched a new contact centre system at Great Southern Bank, cutting customer wait times to just 30 seconds for 80% of calls.
Zendesk has appointed Mitch Young as Senior Vice President for Asia Pacific, tasked with driving the company's growth in key markets like Australia and India.
Integrity360 has acquired Adsigo, a cyber security firm, aiming to enhance its presence in the DACH region and eventually exceed EUR 135 million in revenues.
A Ripjar study reveals over 60% of compliance teams expect Generative AI to revolutionise Anti-Money Laundering processes within two years.
Instarem's 2024 SME Spend Barometer reveals evolving spending habits of SMEs in Singapore, Australia and Malaysia amid economic pressures and digital transformation.
A new study reveals that 94% of financial institutions in the UK and US anticipate rising data budgets, raising concerns over cost control amid increasing expenses.
Forrester forecasts AI will reshape India's tech landscape by 2025, with a focus on ROI, as firms navigate challenges and seek profitable solutions.
FinTech Australia has expanded its board with the appointments of Jodi Ross and Jodie Imam, enhancing its leadership amid a strong fintech landscape.
Revolut has lodged an application to become a registered bank in New Zealand, aiming to enhance financial services for Kiwis with innovative solutions.
Research shows UK small and medium-sized businesses lost nearly GBP £11,000 each to online fraud in 2024, raising survival concerns among leaders.
Newgen Software has teamed up with BankVic to elevate digital banking experiences, implementing the NewgenONE platform to enhance operational efficiency.
The lending sector is undergoing a transformation as automation enhances borrower journeys, enabling quicker decisions and personalised experiences like never before.
ResetData has strengthened its leadership team with four new appointments in Sydney and Melbourne to advance its national rollout of CBD AI factory data centres.
Great Southern Bank is enhancing its customer service automation by deploying NICE's AI-powered CXone Mpower platform, supported by Optus.
A survey reveals UK financial firms face challenges integrating AI technologies, with 95% still in early phases and only 32% on track with efforts.
Revenite has appointed Jonathon Wetton as its new Chief Technology Officer to boost data innovation and enhance AI capabilities for clients.
Allaying rising concerns about privacy and security is critical for organisations and institutions that want to survive and thrive.