Retail stories - Page 4

In 2026, retailers win not by owning more data, but by orchestrating trusted, real-time data that powers every decision and experience.

8x8 reports triple-digit growth in AI voice and messaging for CX, as contact centres scale automation beyond pilots across channels.

Celonis hires veteran software leader Ewan Henderson as North America GM to tighten AI's link to day-to-day operations and measurable ROI.

Lydian app lets Clover merchants accept crypto from 300+ digital assets at checkout while still being settled in local fiat currency.

Cognizant and Adobe are deepening their AI alliance to speed and govern large-scale content creation for heavily regulated global enterprises.

SCALA partners with Optilogic to formalise use of its AI-driven Cosmic Frog platform for advanced supply chain network design and risk analysis.

Nike is investigating a suspected cyber attack after hackers claimed access to terabytes of internal data, raising global security concerns.

Cost-conscious Canadians now demand sharper prices, personalised tech and rock-solid data security before choosing where to shop.

Xero broadens its App Store with new global integrations spanning finance, automation, CRM and sector-specific tools for key markets.

8x8 expands Secure Pay globally, unifying compliant digital payments and AI-led outreach across its customer experience platform.

Xero unveils its 2025 Power Lists, spotlighting the most‑connected apps across accounting, payments, retail, trades and professional services.

Verde Digital has hired former PrettyLittleThing specialist Chloe Steele as SEO Manager to bolster fashion and eCommerce search expertise.

Cloudflare snaps up the Astro web framework, vowing to keep it open source while tying it closer to its performance and developer platform.

Altimetrik has been named a major contender in Everest Group's latest PEAK Matrix for enterprise quality engineering services.

BioCatch warns AI shopping agents will turbocharge online fraud, urging banks and retailers to distinguish helpful bots from criminal misuse.

Akeneo launches an AI‑driven Winter Release to power “agentic commerce”, speeding product data from enrichment to activation for AI buyers.

Summa Equity has bought workforce safety provider Peoplesafe from ECI Partners to back its tech-enabled resilience strategy and expansion.

Five9 and Google Cloud unveil a joint AI-powered CX platform, unifying contact centre workflows and customer data across all channels.

AI-powered eCommerce delivery will top the agenda at London's TDC 2026, featuring Mary Portas, Arka Dhar and closing keynote Richard Ayoade.

Diligent snaps up AI-native vendor risk specialist 3rdRisk to sharpen third-party oversight and speed audit readiness for clients.