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Cloudera rides hybrid AI surge with strong FY26 gains
Virtualisation

Cloudera rides hybrid AI surge with strong FY26 gains

Cloudera posts surging FY26 growth as enterprises embrace governed hybrid AI, fuelling expansion, fresh hires and multi-cloud innovation.

By Melania Watson • 4 min read • Thu, 12th Feb 2026
Boomi hits 30,000 customers as AI integration surges
Digital Transformation

Boomi hits 30,000 customers as AI integration surges

Boomi tops 30,000 customers and runs 75,000 AI agents in production, as enterprises shift from AI experiments to large-scale automation.

By Sean Mitchell • 5 min read • Mon, 9th Feb 2026
Anthropic plugins accelerate the shift to AI agents
Software-as-a-Service

Anthropic plugins accelerate the shift to AI agents

Anthropic adds Claude plugins to Cowork, fuelling investor fears that agent-style AI could undermine traditional seat-based software.

By Karen Joy Bacudo • 5 min read • Fri, 6th Feb 2026
ServiceNow deepens Anthropic tie & wins airline deal
Customer Relationship Management

ServiceNow deepens Anthropic tie & wins airline deal

ServiceNow makes Anthropic's Claude its default AI for app building and wins a major Panasonic Avionics deal spanning 300+ airlines.

By Joseph Gabriel Lagonsin • 5 min read • Fri, 30th Jan 2026
Dynatrace unveils agentic AI system for autonomous ops
DevOps

Dynatrace unveils agentic AI system for autonomous ops

Dynatrace launches an agentic AI operations layer to automate cloud and AI-native workloads, aiming for self-healing, autonomous observability.

By Karen Joy Bacudo • 5 min read • Thu, 29th Jan 2026
ServiceNow deepens Claude AI integration across work
Platform-as-a-Service

ServiceNow deepens Claude AI integration across work

ServiceNow makes Anthropic's Claude its default AI across Build Agent and workflows, promising faster app development and industry-specific gains.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 29th Jan 2026
Big banks back AI while keeping core software in place
Software-as-a-Service

Big banks back AI while keeping core software in place

Big banks and AI leaders signal they will layer new AI tools on top of, not instead of, core enterprise software systems.

By Karen Joy Bacudo • 5 min read • Wed, 28th Jan 2026
Wild Tech strengthens APAC growth with new C suite
Customer Relationship Management

Wild Tech strengthens APAC growth with new C suite

Wild Tech bolsters APAC expansion, appointing three new C-suite leaders to drive AI-led solutions, operations and revenue growth.

By Mark Tarre • 4 min read • Wed, 28th Jan 2026
Veeam appoints new leaders to drive data resilience push
Storage

Veeam appoints new leaders to drive data resilience push

Veeam reshapes its top team with three senior hires to sharpen its global data resilience, security and AI-driven growth strategy.

By Sofiah Nichole Salivio • 4 min read • Wed, 28th Jan 2026
ControlUp unveils multi-tenant DEX platform for MSPs
Mobile Device Management

ControlUp unveils multi-tenant DEX platform for MSPs

ControlUp has launched a multi-tenant digital experience platform and partner programme to help MSPs automate IT, boost CX and grow revenue.

By Joseph Gabriel Lagonsin • 5 min read • Fri, 23rd Jan 2026
Rimini Street launches 20 Agentic UX tools for ERP
Digital Transformation

Rimini Street launches 20 Agentic UX tools for ERP

Rimini Street debuts 20 ServiceNow-powered Agentic UX tools to modernise Oracle and SAP ERP workflows without disruptive upgrades.

By Joseph Gabriel Lagonsin • 5 min read • Fri, 23rd Jan 2026
ServiceNow deepens OpenAI deal to power voice, agents
Software-as-a-Service

ServiceNow deepens OpenAI deal to power voice, agents

ServiceNow expands its OpenAI partnership to embed GPT-5.2 voice agents and automation more deeply into enterprise workflows and IT systems.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 22nd Jan 2026
ServiceNow revamps partner strategy around AI agents
DevOps

ServiceNow revamps partner strategy around AI agents

ServiceNow centres revamped partner strategy on AI agents, overhauling its Build Programme, incentives and fees to drive new ecosystem growth.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 22nd Jan 2026
ServiceNow deepens OpenAI pact to power voice-first AI
Digital Transformation

ServiceNow deepens OpenAI pact to power voice-first AI

ServiceNow expands its OpenAI partnership to make frontier models and voice-first AI core to enterprise workflows and automation at scale.

By Mark Tarre • 4 min read • Wed, 21st Jan 2026
Synechron unveils Agentic AI suite for regulated sectors
Security Information and Event Management

Synechron unveils Agentic AI suite for regulated sectors

Synechron has launched an Agentic AI suite to automate mission-critical workflows in heavily regulated financial and insurance sectors.

By Catherine Knowles • 3 min read • Wed, 21st Jan 2026
'BodySnatcher' flaw lets hackers hijack ServiceNow AI agents
Unified Communications

'BodySnatcher' flaw lets hackers hijack ServiceNow AI agents

'BodySnatcher' bug let attackers hijack ServiceNow AI agents to mimic users and create backdoor admin accounts on on-premise systems.

By Catherine Knowles • 4 min read • Fri, 16th Jan 2026

Stories from Other Regions

ServiceNow stories

Tech & culture woes plague UK MSPs after M&A deals
Customer Relationship Management

Tech & culture woes plague UK MSPs after M&A deals

UK MSPs say post-merger tech and culture clashes are pushing up costs, delaying EBITDA gains and risking client disruption, POPX warns.

By Shannon Williams • 4 min read • Wed, 28th Jan 2026
Tata Communications names new managing director & CEO
Digital Transformation

Tata Communications names new managing director & CEO

Tata Communications names Ganesh Lakshminarayanan MD and CEO-designate, to succeed A.S. Lakshminarayanan following April 2026 retirement.

By Mark Tarre • 3 min read • Thu, 22nd Jan 2026