About Shannon
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.
Stories by Shannon - Page 7
RFPs drive 40% of enterprise revenue as AI use surges
Last month
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digital transformation
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risk & compliance
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erp
RFPs now touch 40% of enterprise revenue as Loopio reports rising submission volumes and surging generative AI use in bid workflows.
AI productivity gains erased by document verification
Last month
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data protection
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document management
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devops
AI tools leave office workers no faster overall, as time spent double-checking documents cancels out most of the promised productivity gains.
Databricks unveils Genie Code and buys Quotient AI
Last month
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devops
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data analytics
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digital transformation
Databricks launches Genie Code autonomous data agent and snaps up Quotient AI to boost real-world evaluation of AI agents in production.
Wordly unveils live subtitles app for hybrid events
Last month
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saas
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uc
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hybrid & remote work
Wordly launches a Subtitles Application to overlay live captions and translations on hybrid event screens, streams and enterprise broadcasts.
AI speeds up workdays but doesn't lighten workloads
Last month
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uc
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digital transformation
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erp
AI is speeding up shorter workdays but piling on more tasks, with rising collaboration, multitasking and weekend work, a study finds.
Zapier data shows AI is now infrastructure for leads
Last month
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crm
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digital transformation
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cx
Zapier's study of 10,000 workflows shows AI is shifting from one-off tools to core lead-management infrastructure for sales teams.
Zendesk to buy Forethought in agentic AI expansion drive
Last month
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uc
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digital transformation
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cx
Zendesk moves to buy Forethought, betting on agentic AI agents to resolve most customer issues autonomously across platforms and channels.
GTIA launches PeerTrust Circles for security-led IT peers
Last month
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risk & compliance
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cybersecurity
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it services
GTIA has launched PeerTrust Circles, a security-led peer network helping IT service leaders benchmark trust, resilience and maturity.
Open source dependencies leave apps dangerously exposed
Last month
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uc
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digital transformation
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application security
Secure.com warns most apps hide critical flaws in open source components, as unpatched dependencies and licence risks leave firms exposed.
Sentinel Global rebuilds AI-led venture team, eyes 2026
Last month
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spacetech
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drones
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crypto
Sentinel Global rebuilds its AI-driven venture team around GIC veteran Jeremy Kranz and expands Sentinel Labs, targeting a 2026 fundraise.
Salesforce guest flaws fuel large-scale data harvesting
Last month
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saas
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crm
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firewalls
Misconfigured Salesforce Experience Cloud guest profiles are being exploited for mass data harvesting, with up to 400 firms possibly affected.
Canadian women report greater anxiety over AI at work
Last month
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digital transformation
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genai
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data privacy
Canadian women report higher anxiety and lower confidence using AI at work than men, as workplace expectations outpace support and training.
AI plans threaten junior hiring as staff left unready
Last month
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data analytics
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digital transformation
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cx
Employers plan to cut junior hiring as AI expands, leaving most staff feeling unprepared for rapid shifts in work and skills demand.
Structural stress rises for sysadmins in hybrid IT era
Last month
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devops
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digital transformation
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it automation
Hybrid IT sprawl is driving “structural stress” for sysadmins as security risks rise, responsibilities grow and control over tools shrinks.
Distributors emerge as digital force in cloud & AI
Last month
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data analytics
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digital transformation
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hyperscale
IT distributors are emerging as strategic cloud and AI power-brokers, driving subscription growth, hyperscaler ties and digital platforms.
Slow patching leaves SMB endpoints exposed for weeks
Last month
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it automation
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risk & compliance
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edr
Acronis finds SMBs patch Microsoft flaws in about eight days, but the slowest endpoints stay exposed to known bugs for over five weeks.
Women in tech call for real power beyond IWD praise
Last month
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hcm
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supply chain
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genai
Tech leaders use International Women's Day to demand structural change, real equity and female power in shaping AI and senior decisions.
Firewalla app update boosts DAP security & family tools
Last month
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firewalls
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vpns
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network security
Firewalla's latest app update tightens DAP network security while rolling out smarter family time controls and a refreshed interface.
Teramind launches AI governance to tackle shadow AI
Last month
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firewalls
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digital transformation
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network security
Teramind has unveiled an AI governance platform to monitor workplace AI tools and shadow agents, aiming to curb hidden data and security risks.
AI cyber threats outpace staff readiness, report warns
Last month
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firewalls
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data protection
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digital transformation
Attackers' AI use is surging faster than staff skills, Fortinet warns, leaving firms exposed despite rising security awareness spending.